Is your travel agency ready to welcome diverse talents?


There are important conversations taking place in the travel industry around diversity and inclusion and very often these are all about recruiting.

While having a recruiting pipeline is crucial, another element that may be missed is understanding whether diverse talent will want to work for your organization.

Ideally, the two go hand in hand – an organization that has nurtured a diverse and inclusive culture is likely recruiting diverse talent.

But, it may not be true the other way around: is an organization that has made the decision to actively seek out diverse talent ready for them?

This was just one of the themes of a session last week on how intentional and diverse recruiting can better position travel for the future at the Phocuswright conference.

Keri Gavin, partner, Hanold Partners, says, “Are you building a pipeline so that they want to stay when they’re there?” “

She adds that it is by creating initiatives such as mentoring and sponsorship programs that companies can create this pipeline and make themselves attractive to diverse talent.

Gavin was joined on the panel by Jamie-Lee Abtar (executive director of BAME Women on the go CIC) and Devi Virdi (diversity and inclusion manager for Women in Hospitality and Travel-Tech).

The session, moderated by Denella Ri’chard, global sales and marketing manager and independent consultant, also discussed the simple steps companies should take when looking for broader talent.

Rethinking the Edge: Hiring Diverse in Travel – The Phocuswright Online Conference 2020

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