Sonesta partners with Sharecare and Forbes travel guide to verify health security of entire portfolio of managed hotels in North America

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Sonesta becomes the first hotel company to use Sharecare VERIFIED to ensure adherence to health and cleanliness protocols in all managed brands

NEWTON, Mass., April 27, 2021 / PRNewswire / – Sonesta International Hotels Corporation (Sonesta) announced that its more than 250 hotels managed in North America will soon all become Sharecare Health Security VERIFIED ™ with Forbes Travel Guide. Once the verification effort is complete, Sonesta will be the first hotel company to receive this important designation across its portfolio of managed hotels, demonstrating Sonesta’s commitment to the health and safety of its guests and members. of his team. Sharecare’s comprehensive verification process helps ensure that customers and tour operators can book with confidence knowing that the proper health safety protocols and procedures are in place at Sonesta hotels. Each hotel’s health and safety protocols and procedures will be verified using Sharecare’s health safety platform to confirm that a full set of public health standards are met or exceeded, including the health and cleanliness Stay Safe with Sonesta de Sonesta.

Sonesta has developed the rigorous health and cleanliness program, Stay Safe with Sonesta, for all of its U.S. hotels in 2020 to meet or exceed CDC and government requirements and guidelines in response to the COVID-19 pandemic. The program includes improved cleaning and disinfection of public spaces, modernized customer service measures, updated room cleaning and disinfection protocols, new meeting and event space protocols, as well as ” improved training for the safety and preparation of team members.

“The health and well-being of our guests and team members remains paramount as we continue to navigate through the COVID-19 pandemic and beyond,” said Carlos flores, President and CEO, Sonesta International Hotels Corporation. “With this new verification process, we can provide our customers with increased health and safety assurance when booking with Sonesta to help them enjoy a stress-free stay.”

In november 2020, Sharecare has launched a strategic partnership with Forbes Travel Guide to enable the hospitality industry to alleviate operational and health safety concerns resulting from the pandemic and restore the confidence of travelers. By combining Sharecare’s healthcare and digital innovation expertise with Forbes Travel Guide‘s best practices for hotel operations and service, Sharecare VERIFIED ™ empowers hotels and resorts to place health and safety public at the center of exceptional customer experiences.

The comprehensive audit covers over 360 standards, including health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, customer experience, and health safety communications with customers and employees. As part of this verification, Sonesta will continue to regularly recheck properties and evaluate and update protocols as necessary.

“The pandemic has made it clear that hotels and resorts must, above all, ensure their guests’ safety,” said Philippe boyen, CEO of Forbes Travel Guide. “By committing to become Sharecare VERIFIED, Sonesta has demonstrated its commitment to creating a culture of accountability and following global best practices for enhancing health safety, verified by a third party.

With a full range of exceptional options found in many of the world’s most memorable destinations, Sonesta proudly exceeds guest expectations by delivering an authentic experience time and time again. Visit Sonesta.com/growth for a complete list of new hotels as well as to find the latest brand news, updates and more information on the Sonesta Travel Pass guest loyalty program, and to book a stay.

About Sonesta

Sonesta is one of the fastest growing hotel companies in the United States, celebrating an increase of approximately 350% in its portfolio of hotels managed since august 2020. You will find nearly 300 Sonesta hotels across seven brands – Royal Sonesta; Sonesta Hotels and Resorts; Sonesta Select; Sonesta ES Suites; Sonesta Simply Suites; Sonesta Posadas del Inca; Sonesta Cruise Collection – operating in the United States, Canada, Chile, Colombia, Ecuador, Egypt, Peru, and Saint-Martin. Sonesta also owns Red Lion Hotels Corporation, which owns eight additional brands: Hotel RL; Red Lion Hotels; Red Lion Inn & Suites; Signature Inn; GuestHouse Extended stay; Americas Best Value Inn; Canadas Best Value Inn; Knights Inn – with nearly 900 franchised properties across the United States and Canada. For more information about Sonesta and its locations, visit Sonesta.com or call 800.Sonesta (800.766.3782). For more information about Red Lion Hotels Corporation, visit RedLion.com.

About the Forbes Travel Guide

Forbes Travel Guide is the only independent, global rating system for luxury hotels, restaurants and spas. Launched as a Mobil Travel Guide in 1958, the company created the first five-star rating system in United States. Today, Forbes Travel Guide’s incognito inspectors travel the world, evaluating properties against 900 objective and rigorous standards. Forbes Travel Guide also supports the hospitality industry and other service-oriented businesses such as luxury residences, healthcare and private clubs with tailor-made training solutions, assessment services and the creation of personalized service standards. For more information, please visit partner.forbestravelguide.com.

About Sharecare

Sharecare is the leading digital health company helping people – no matter where they are on their health journey – unify and manage all of their health in one place. Our comprehensive, data-driven virtual health platform is designed to help individuals, providers, employers, health plans, government organizations and communities optimize individual and population well-being by promoting positive behavior change. Driven by our philosophy that we are all better, at Sharecare we are committed to supporting each individual with their personal health perspective and to making high quality care more accessible and affordable for all. To learn more, visit www.sharecare.com.

Media contact: Lorie Juliano, [email protected] office: 617.421.5429 mobile: 508.843.3769

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SOURCE Sonesta International Hotels Corporation


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